The following is our terms and conditions that answers common questions about ordering items from our online store. Please read through these terms carefully before placing your order. All purchases are subject to our terms & conditions.
Prices are in Canadian Dollars and do not include taxes, shipping or handling. U.S. and International orders may be subject to duties, taxes, and brokerage fees to be paid by the recipient upon delivery. All products, prices, descriptions, photos and quantities are subject to change without prior notice. Payments can be made by Visa, MasterCard, Amex and Paypal, your address and credit card billing address must match and will be verified. In order to comply with Canadian and provincial sales tax, GST, HST and PST will be added to your order. We make every effort to maintain accurate prices. Errors in product descriptions, weights, prices, and photography are unintentional and are subject to correction. Prices are subject to market conditions and therefore may change without prior notice.
Purchases online are considered orders or requests for products with deposits and are non contractual until terms and conditions and shipping policy's are accepted. Invoices will only be issued once the product is shipped.
PRODUCTS & PRICING
In the search box at the top of the home page, type in the part number or phrase that are relevant to your search. The search engine will then show a list of products that meet your search query. Not all items are in stock readily available for shipment, items may be out of stock, or subject to a manufacturer’s delay or discontinued before they have been removed from the site; a Customer Service Representative will notify you.
APPLYING COUPONS & GIFTS CARDS
You can redeem coupons by entering it in the promotional code field in the shopping cart at checkout. Some coupons are exclusive and cannot be combined. Gift Cards can also be redeemed online by entering the certificate number in the promotional code field at checkout.
CHANGE OR CANCEL ORDERYou may make changes or cancel your order by contacting us with your full name, address and order number only if your order has not been shipped.
Defective items covered by warranty will be replaced or repaired as per the manufacturer's warranty policy.
HOW TO RETURN YOUR ITEM
For repairs and returns or other warranty questions, please contact us by phone or email. We will contact the manufacturer to find your answers to all warranty your questions and get their authorizations to return or repair products.
We stand behind everything we sell. If for any Reason you are not satisfied with your purchase, you may return items within 30 days of purchase. All Goods returned within 30 days of purchase must be unused and in original packaging. That includes any tags, product manuals, additional parts that came with the product. We are happy to accept your unwanted item however, we must be able to sell it to someone else. So please return products complete. Incomplete or damaged items will be returned to you at your expense and or charges will be applied.
Shipping and handling fees are not refundable, except in an instance where we have made a shipping error, we will then send you a return postage label. Merchandise is guaranteed by the manufacturer against defects. Kindly contact us for applicable warranty information.
Final sales, no exchanges or credits under any circumstances apply on the following products: drop ship items, clearance items. If these items are found to be damaged or defective, you must notify us by email within 10 days for replacement.
Returns from International orders may be subject to duties, taxes and brokerage fees to be paid prior to a credit being issued. We can not accept returns older than 30 days.